blu Terms

Our Terms & Conditions

  • We grant a two-year warranty on the product commencing on the date of purchase,
    provided that the product has been purchased directly from our authorized dealer,
    and provided that the original sales receipt is presented.
  • Within the warranty period, we guarantee a FREE elimination of any defects in the
    appliance, resulting from faults in material or workmanship by either repairing or
    replacing the complete appliance at our discretion.
  • Parts replaced or repaired by us are warranted for the balance of the original
    warranty or ninety (90) days, whichever is longer.
  • This warranty does not cover: damage due to improper use, accident, abuse,
    alteration, misuse or damage caused by Act of God, as well as defects that have
    a negligible effect on the value or operation of the appliance.
  • The warranty becomes void if repairs are undertaken by unauthorised persons.
  • To obtain service within the warranty period:
  • Hand in the appliance with your sales receipt to the authorized dealer at your point of purchase.